You can return any product purchased from Cinturificio LBN srl and get a refund.
You must ship the product you intend to return within 14 days of its delivery date.
After 14 days from delivery, the products can no longer be returned.
Return shipping is free.

It is possible to change a product only and exclusively in the case of change of size or change of color, changes that do not involve either partial refunds or integrations of payment. Shipment of the change is free.

Products returned to us must be 100% "as new". This means that they may not have been worn, except to try them on, and they must not have scratches, traces of dirt, signs of wear or creases.

Items that are not "as new" will not be accepted as returns and will be returned to you.

The labels fixed on the products must not be removed if you plan to return your purchase or your purchases. If the labels have been removed the products will not be accepted as returns.

Yes, the return of a product purchased as a gift will result in a refund on the original purchaser's credit card.

If you receive an item as a gift and wish to return it, simply follow the instructions on how to return the product, it is very simple and the return shipping is free.

If you are not satisfied with your purchase on Cinturificiolbn.it, you can return it and get a refund by following the instructions that will be sent to you after completing the return procedure. We are sorry, but we cannot accept returns of products purchased from Cinturificio LBN boutiques or retailers and products purchased on Cinturificiolbn.it cannot be returned elsewhere.
You can make a return within 14 days from the date the product was delivered to you.

To make a return:

1. Follow the online return procedure
Complete the online return procedure within 14 days from the delivery date.

• Access the online return form, select the order you wish to return, click on the "Return" button and complete the return form.
• Once we receive your return request we will proceed to process it and send you the data necessary to make the return quickly and easily, directly from home.
• Book the withdrawal of your package and make the return.

2. Prepare the packaging for shipping
Return the products to be returned in their original packaging, and apply the pre-filled return label that was sent to you following the return request. Place it on the packaging so as to cover the forward one.
For any need, do not hesitate to contact our Customer Service by sending an email to info@cinturificiolbn.it or by calling +39 081.7732570 (Mon - Fri, 10:00 - 18:00).

We will not be responsible for shipments made differently from the authorized procedure.

When we receive your returned products at our Returns Center, we will check them to ascertain the condition "as new". You will receive an email with the confirmation that the return has been received and that the refund will be made according to the payment method you used to pay for your order.

When we receive your returned products at our Returns Center, we will check them to ascertain the condition "as new". You will receive an email with the confirmation that the return has been received and that the refund will be made according to the payment method you used to pay for your order.

As soon as the refund is made with the payment method you used for the order, you will receive a confirmation email.

For orders paid by credit card, this can take up to 14 days before the sum appears on your card statement. For orders paid through PayPal, the refund usually appears within 24 hours on your PayPal account.

The refund processing date will be the same as the initial charge. Therefore the party who made the payment will not suffer any damage in terms of bank interest.